The Information We Collect
We may collect the following types of information from you when you visit our Website or use our Services:
Personal information that you voluntarily provide to us, such as your name, email address, phone number, address, payment information, and other information that can be used to identify you or contact you.
Usage information that we automatically collect from your browser or device, such as your IP address, device ID, browser type, operating system, referring URL, pages visited, time spent, and other information that helps us understand how you use our Website and Services.
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser.
Why We Collect Your Information
We are collecting your information for several reasons:
To better understand your needs.
To improve our services and products.
To send you promotional emails containing the information we think you will find interesting.
To contact you to fill out surveys and participate in other types of market research.
How We Use Your Information
We may use the information we collect from you for the following purposes:
- To provide you with our Website and Services and communicate with you about them.
- To process your requests, transactions, payments, and bookings.
- To personalize your experience on our Website and Services and tailor them to your needs and preferences.
- To improve our Website and Services and develop new features and functionality.
- To measure and analyze the usage, performance, and effectiveness of our Website and Services.
- To prevent, detect, and address fraud, security, or technical issues.
- To comply with legal obligations and enforce our terms and conditions.
- To send you marketing communications, newsletters, surveys, offers, and promotions that may be of interest to you. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the email or contacting us at bloomnights.com.
- To share your information with third parties as described below.
How We Share Your Information
We may share your information with the following types of third parties:
Service providers who help us with various aspects of our Website and Services, such as hosting, data storage, data analysis, payment processing, customer service, marketing, advertising, and other services.
We only share your information with service providers who have contractual obligations to protect your information and use it only for the purposes we specify.
- Property owners who list their properties on our Website or use our Services to manage their properties. We only share your information with property owners who have contractual obligations to protect your information and use it only for the purposes we specify.
- Hire service providers who offer cleaning, laundry, linen and beddings, virtual assistants and property appraisals through our Website or Services. We only share your information with hire service providers who have contractual obligations to protect your information and use it only for the purposes we specify.
- Other users who interact with you on our Website or Services, such as guests who book your property or hosts who accept your booking. We only share your information with other users to facilitate the communication and transaction between you and them.
- Affiliates who are part of our corporate family and share common ownership or control with us. We may share your information with our affiliates for internal business purposes or to provide you with integrated products and services.
- Business partners who offer products or services that may complement or enhance our Website or Services. We may share your information with our business partners for marketing or advertising purposes, with your consent or as permitted by law.
- Law enforcement or other authorities when required by law or when necessary to protect our rights, property and safety, or the rights, property, or safety of others. We may also share your information with law enforcement or other authorities in response to a subpoena, court order, warrant, or other legal process.
How We Protect Your Information
We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use encryption, firewalls, passwords, and other security technologies to safeguard your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
How Long We Keep Your Information
How You Can Access and Control Your Information
You have the following rights and choices regarding your information:
- You can access and update your personal information by logging into your account on our Website or contacting us at Bloomnights.com.
- You can request a copy of your personal information that we hold by contacting us at Bloomnights.com.
- You can request to delete your personal information that we hold by contacting us at Bloomnights.com. We may not be able to delete your information if we need to retain it for legal or business purposes.
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us via the email address provided on the website.
- You can manage your cookie preferences in your browser settings or by using our cookie consent tool.
How We Transfer Your Information Across Borders
We are based in the United Kingdom, and we operate globally. We may transfer your information to other countries or regions that have different data protection laws than the United Kingdom. We will only transfer your information to countries or regions that provide an adequate level of data protection or have appropriate safeguards in place, such as the EU-US Privacy Shield Framework or the EU Standard Contractual Clauses. By using our Website or Services, you consent to the transfer of your information across borders.
How You Can Contact Us